Vendor Almanac

Pool Office Manager

Pool Service Software Built for Seasonal Pool Service & Repair

Facts on this page checked on

Pool Office Manager (POM) is pool service management software for seasonal pool service and repair companies, covering route scheduling and optimization, invoicing and billing, a CRM, chemical dosing and inventory tracking, and a mobile field-technician app. Founded in 2014 and headquartered in Columbus, Ohio.

Published price
From $125/month
Pricing visibility
Published on the vendor site
Free trial
Yes [src]
Contract
Month-to-month; no long-term contract stated [src]
Headquarters
Columbus, Ohio, United States
Founded
2014
Website
poolofficemanager.com

Pricing

Pool Office Manager plans as published by the vendor.
Plan Price Includes Checked
First user $125/month [src] Base monthly price covering the first user. Includes unlimited customers, photos, emails, jobs, quotes, invoices, GPS, chemistry, scheduling, free updates/feature upgrades, and unlimited tech support + training. Mobile app works offline.
Additional user $25 per user/month [src] Per additional user beyond the first, up to 11 total users. Example given on page: 2 users = $150/month, 4 users = $200/month.
Fleet (12+ users) contact sales for a fleet rate [src] For companies with 12 or more users. Page states: "12+ Users? Contact us for a fleet rate."

Full pricing detail, fees, and contract terms →

Features

Assessed against the shared checklist used for every product in this category.
Feature Support Checked
Recurring route scheduling Yes [src]
Page states POM supports "Create different frequencies for repeating jobs" including "daily, to weekly, every-other-week, and more."
 August 21, 2026
Route optimization Yes [src]
Page states routes are powered by Google Route Optimizer to order/sequence stops for each crew.
 August 21, 2026
Drag-and-drop dispatch Yes [src]
Page states "Drag Drop and Rebuild in seconds" and "Drag and Drop between techs, and days."
 August 21, 2026
Mobile technician app Yes [src]
Page has a dedicated "POM Mobile App & Field Technician Tools" section.
 August 21, 2026
Offline mode Yes [src]
Page states "Offline-first functionality" under the mobile app / field technician tools section.
 August 21, 2026
Chemical readings and dosing Yes [src]
Page states "Chemical entry → auto-calculated dosing" and links to a "Pool Chemical Calculator."
 August 21, 2026
Service verification photos Yes [src]
Page states "Photo proof and required uploads" for the mobile app; reporting page confirms photos are attached to service reports.
 August 21, 2026
Work orders and repairs Yes [src]
Page states route management is "Great for cleaning, repairs and seasonal scheduling like openings and closings," and that "POM automates invoicing across weekly service, seasonal contracts, and repair jobs."
 August 21, 2026
Estimates and proposals Yes [src]
Page states "POM removes friction from the quoting and approval process."
 August 21, 2026
Invoicing Yes [src]
Page states invoices can be created "automated, repeating, or custom" and multiple/bulk invoices sent "in a matter of clicks."
 August 21, 2026
Recurring / automatic billing Yes [src]
Page states "Whether it's automated, repeating, or custom invoicing..."; "POM automates invoicing across weekly service, seasonal contracts, and repair jobs"; and lists "One-off, recurring, and bulk invoices" as a capability.
 August 21, 2026
Integrated payment processing Yes [src]
Page states "POM offers a 2.9% processing rate for payments when using our preferred vendor" and describes saving cards on file; features page confirms "A seamless integration into QuickBooks and Stripe!"
 August 21, 2026
Customer portal Yes [src]
Page states "POM has partnered with Biller Genie to enable a customer portal for all your clients. View historic invoices, update cards on file and enroll in autopay."
 August 21, 2026
Two-way customer messaging Unknown
Vendor pages confirm outbound email/text (e.g. CRM page: "Communicate with clients via email or text right from the CRM. Send appointment reminders, service updates, and personalized messages"; reporting page: "Easily email or text service reports to customers after each visit"), but none of the fetched vendor pages confirm a true two-way in-product conversation thread, so this is left unscored rather than guessed.
 —
QuickBooks sync Yes [src]
Page states QuickBooks Online gets "full two-way integration, syncing customer information, items, and invoices"; QuickBooks Desktop gets "one-way integration, allowing you to generate invoices in POM and transfer them to QuickBooks Desktop."
 August 21, 2026
Chemical / inventory tracking Yes [src]
Page states "POM tracks inventory stock levels and usage without interfering with jobs" and supports cost analysis "per customer, per chemical or per employee."
 August 21, 2026
Time tracking Yes [src]
Blog post states "Techs can clock in and out through a mobile app or have time associated with completed jobs," with office visibility into hours worked per employee.
 August 21, 2026
Reporting and dashboards Yes [src]
Page states reporting lets companies "Track your team's efficiency, service completion rates, and job costs."
 August 21, 2026

Integrations

  • QuickBooks Online [src] — Two-way sync of customers, items, and invoices.
  • QuickBooks Desktop [src] — One-way sync: invoices/customers/items generated in POM and transferred to QuickBooks Desktop.
  • Stripe [src] — Features page states "A seamless integration into QuickBooks and Stripe!"
  • Biller Genie [src] — Partnership powers the customer portal (view invoices, update cards on file, enroll in autopay).

Compared with

Skimmer vs Pool Office Manager

Sources

Every fact above traces to one of these pages, read on the date shown. See the methodology for how we handle conflicts and corrections.